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Technical Support - Microsoft Great Plains & Networks

From: Praveen , Great Plains Administrator
Date: Wednesday, March 15, 2006
Time: 01:43 AM

Resume

Praveen Kumar R Technical Support - Microsoft Great Plains & Networks E-Mail: Praveen_22nexus@yahoo.com P O Box 37561 Dubai United Arab Emirates Home Phone: +971 4 3310705 Cell Phone: +971 50 3516991 Valid UAE Driving License & Own Car Objective To obtain a stable long-term position that advances my technical skills Employment History • Technical Consultant - Great Plains & Networks Hydroturf International Company LLC, June 2005 - Present www.hydroturfinternational.com • Technical Consultant , Great Plains & Network Services Isys Solutions LLC, April 2005 - June 2005 Established in Jan 2002 in Dubai, UAE, Isys Solutions provides a full range of professional services on Microsoft Business Solutions for better business management and performance. With expertise in Business Solutions, Functional Knowledge of various Industries, and a 100% success rate in implementations, Isys has established itself highly skilled, qualified and experienced consulting services provider for Microsoft Business Solutions. www.isyssolutions.com • Information Management Executive EnerPlastics LLC , Dubai, November 2002 - April 2005 EnerPlastics, an SGS Certified ISO 9001:2000 Company, was established in June 2000 as an independent manufacturer of colour and additive masterbatches, servicing the vast plastics converting industry in the region. www.enerplastics.com • Technical Support Engineer Computer Assist LLC ,Dubai, February 2002 - November 2002 www.cauae.com • Customer Support Engineer Nexus Computers Ltd , India, August 1998 - February 2002 Nexus Computers began operations in 1991providing IT products, solutions and services and networking peoples’ businesses. It is headquartered in Pondicherry with offices all over India. www.nexuscomputers.com Education • All India Council of Technical Education , New Delhi, Associate, Computer Science & Engineering, May 1995 - July 1998 • MMNSS College , Kerala , India, Associate, Pre Degree, August 1992 - August 1994 • Govt High School , Kollam, High School, SSLC, May 1991 - May 1992 Technical Expertise • Database - SQL Server 2000 , Microsoft Access • Dynamics 7.0, eEnterprise 7.5 & Microsoft Great Plains 8.0 - Involved in the major project for implementation and migration of Microsoft Great Plains Technical consultant Installation of Server and Client objects inclusive of various modules of Great Plains. SQL Server 2000 installation by following the steps and Coordination with the vendor (Microsoft Great Plains) Used Integration Manager of Great Plains and Data Transfer Service of SQL-2000 to build the company database Customization of Input screens of various modules in Great Plains 8.0 to meet the requirements of the department/users using Dynamics Modifier Systems & Company Setup which covers designing and Creation of Chart of Accounts, Fiscal Period setup, Payment and Shipping Methods etc. Financial and Posting setups. User Group/Class Creation and User level Screen authorizations and security Inventory Item Class / Customer and Vendor Class setup with proper linking of Accounts Creation of views using sql-2000 for the purpose of integration with Great Plains generates reports Crystal Reports. Creation and modification of some of the Great Plains reports using Report writer of Great Plains. Trouble shooting / User Support & Training for the version of Great Plains 7 and 8 Backup's and maintenance of databases • Hardware - High End Compaq , IBM Servers , Work Stations , • Mail Server - Exchange Server 2000 & Lotus Notes • Packages - Microsoft Word , Excel , Outlook • Reporting Tools - Crystal Reports Ver 8.5 & 10: Installation of Crystal Report viewers at the client's workstations for previewing reports Developed Crystal reports for Sales, Inventory, Purchase, Finance and Systems Modules for Great Plains. Customization of reports based on user level Basic Trainings for user to modify the design of the report Creation of Charts and graphs using crystal report 8.5 for MIS Reports Advanced Financial Reporting Tool FRx Reports: Developing FRx Reports using Frx Designer for Great Plains. Installation of FRx at the client's workstation and tune up. Development of new reports and amendments of existing reports like Cash flow, Income and Expense, Balance Sheet, Monthly Trend by Departments I/S statement Profit Center wise etc. Designing new Catalog, Row and Columns formats to suit the needs of the Finance dept. Train users to run and maintain the Frx reports Microsoft Great Plains Report Writer • Web Applications - Microsoft Front Page , Microsoft Publisher & Experience with webserver maintenance Awards • Knowledge Engineer-2001, December 2001 Recipient of ' Knowledge Engineer-2001' award from Nexus Computer LTD for Le Meridien Server network implementations and professional certifications Certifications • Microsoft Great Plains , New Horizon , Dubai, September 2004 • IBM Certified eServer Specialist , Technet USA, October 2001 • Microsoft Certified Professional - Exchange Server 2000, December 2003 • IBM Certified Engineer - Servers , Desktop & Laptops, September 2002 • Cisco Certified Network Associate, March 2002 • Dlink Certified Network Integrator, July 2001 • Honor's in Hardware Engineering , IIHT , India, December 1998 Major Projects (Middle East) Professional References • Hydroturf LLC Dubai - Implementation of Great Plains , Crystal Reports development based on requirement customization of Great Plains report , database backups , design of branch office connectivity training users • Godolfin , Dubai - Migrated and upgraded MS Great Plains ver 7 to 8 ,Smart Reports , migration of data , tested all customization ,Crystal Reports , Connectivity •EnerPlastics LLC , Dubai –Implementation of Great Plains , Exchange Server , Routers , connectivity and end users Support Mr. Aman ur Rahman Chairman & CEO EnerPlastics LLC Dubai , United Arab Emirates Phone: +971 4 8802955 Email: arahman@enerplastics.ae Mr. Jaswinder Singh CEO Isys Solutions LLC Dubai , United Arab Emirates Phone: +971 4 3366506 Email: jaswinder@isyssolutions.com Mr.Venkedesh Senior Consultant Alfuttaim Technologies Dubai , United Arab Emirates Email: Venkatesh.Margabandhu@alfuttaim.ae

 

   



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