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Professional Profiles |
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IT-CAREERNET
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From: Lynn A. Deglin - IT Business System Analyst / Project Manager
Date: Friday, April 16, 2004
Time: 02:31 PM
LYNN A. DEGLIN 674 Kirkland Drive Sunnyvale, CA 94087 (408) 739-3819 ldeglin@yahoo.com OBJECTIVE: IT Business Systems Analyst / Project Manager SUMMARY of QUALIFICATIONS: 10+ years experience in IT business systems analysis and project management for software, manufacturing, semiconductor, publishing/research and government organizations. Collaborative and flexible professional committed to customers, high quality work and creative solutions. MS in Information Systems SKILLS: Project Management - scope, plan, implement, manage issues, track and report Full life cycle business applications and systems integration - business case and proposal development, end user interviewing, requirements gathering, system analysis, process analysis, vendor selection, system design, specifications, system development, conversion and migration, testing, training and documentation Contract Management for desktop outsourcing program Team leader - project teams of technical and functional staff Work on multiple and simultaneous IT projects Develop and document IT processes, procedures and standards Strong analysis and problem solving Strong verbal and written communication End user training desktop tools and business applications Cross platform exposure to client server, relational database, and web enabled software MS Office Suite, MS Project, Visio EXPERIENCE: Consultant, Special Projects (2004) Project management and research projects. Project Manager/BSA, NASA Ames (TecuLAN), Moffett Field, CA (2001- 2003) Provided CIO program oversight for $3 million desktop outsourcing contract supporting 1800 customers. Acted as primary operations liaison between CIO Project Office and desktop services vendor including - project implementation and deliverables tracking, customer interface, contract management, issues resolution and budget management. Represented program on other major CIO initiative teams such as Mac OS X and SAP rollouts. Results Implemented 10 major vendor interface and back office processes to manage program. Project Lead/BSA, Vicinity Corp., Sunnyvale, CA (2000 - 2001) Managed the analysis, selection and implementation of Contract/Project management, Help Desk, and Sales/CRM tools. Results Selection of enterprise CRM to replace multiple legacy systems supporting 100+ employees. Contract - Project Lead/BSA, Visa, Foster City, CA (5 months, 1999 2000) Managed the analysis and selection of a web-based skills assessment application including: requirements gathering; vendor identification and selection; project planning. Results Selection of skills assessment application for 200+ technical staff. Contract - Project Lead/BSA, Intel, Santa Clara, CA (3 months 1999) Analyzed cross-functional process for shipment of pre-release systems to outside vendors. Results - 70-page report including interviews, identified sub-processes, major process flows, relevant internal web sites and contacts, and identified system and productivity improvements. Managed the implementation of vendor web-based marketing collateral authoring and tracking application. Results - Tracked application errors and resolutions, made application available for end user testing, created technical and end user documentation. Implementation Manager, Information Builders, San Jose, CA (1997 1998) Managed the proposal, implementation and delivery of consulting projects of up to $450,000. Sample Projects - Corporate reporting strategy including data mart infrastructure for JD Edwards implementation; Worldwide reporting strategy for education consulting team including data mart infrastructure for SAP bolt on; Enterprise wide reporting strategy for an Oracle data warehouse including a GUI front end selection application. Acted as primary client liaison and worked closely with technical consultants, sales, customers and vendor representatives. Project Lead/BSA, Borland International, Scotts Valley, CA (1996) In preparation for corporate move to client server technology, led HR functional team of 10 to gather requirements, perform analysis, and select global HRIS. Results Created RFP to distribute to 5 major HRIS vendors. Project Lead/Sr. Systems Analyst, Varian Associates, Palo Alto, CA (1995 1996) Managed implementation of Gupta/Sybase system to create and manage product build documents that meet FDA quality assurance requirements. Results Upgraded platform and distributed system to production work centers; received peer recognition award. Led manufacturing functional team to evaluate a system to track part shortages and root causes. Changed process to eliminate non-value added work within planning group. Project Lead/Systems Analyst, MDRC, New York, NY (1987 1994) Proposed and managed implementation of 5 major systems to collect and analyze client data. Established and managed first corporate wide desktop support function for 100+ employees. Evaluated technology needs for the corporation, negotiated with vendors including purchasing and service contracts, and determined corporate hardware and software configurations. Member of task force to implement corporate wide Novell network. EDUCATION / TRAINING: MS, Information Systems, Drexel University BA, Liberal Arts, Temple University Designing World Class Processes MS Project, Varian Cadence Project Management Seminar Project Management Tools & Techniques, Project Management Mentors Information Mapping; Information Mapping, Inc. Coaching Skills for Managers and Supervisors; Fred Pryor Introduction to Sybase and Gupta Team - Valuing Differences, Working in Teams, Participating in Meetings; DDI Case Tools; CUNY Sunnyvale Community Leadership Program
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