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Professional Profiles |
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IT-CAREERNET
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From: Himanshu Singh - E commerce domain specialist
Date: Tuesday, November 23, 2004
Time: 09:11 AM
Contact number (Cell) : +91-9820530369 E-mail : himanshu200@rediffmail.com Strengths Thorough work experience in all phases of Software lifecycle including Requirements, Analysis, Design, Coding, Testing, Implementation and Maintenance. Strong analytical skills Good proven team player with excellent communication skills. Good exposure to E-Commerce domain and engineering processes related to E-Commerce Flexible and good learning curve Career Objective I would like to contribute my Technical Qualification and experience in a challenging environment to the profitability of the organization. I am looking forward for a career involving Team management; the resultant of which reaps the positive results. Professional Summary Hands on experience of 2 years as a business analyst to study the environment for e commerce business and making business plans with scientific approach for providing end to end E-tailing solutions and other real time Ecommerce solutions. Over 5 Years of experience in System Analysis and Software Development with a focus on Internet related Technologies, Client-Server Technology. Exposure to quality assurance practice for the Internet applications with designing of the tests for checking out the robustness and performance of the applications under different environments and conditions. Education Pursuing MBA in Operation research from Indira Gandhi National Open University (IGNOU) through correspondence. Master of Computer Application (MCA) 1997-2000 from Department of Computer Science, North Maharashtra University, Jalgaon (MS) Result : 65% Bachelor of Science (B.Sc.) 1993-1996 Gujarati Science College, Devi Ahilya University, Indore Result : 61% AISSCE (XII) CBSE 1992- 93 Kendriya Vidyalaya, Dewas Result : 71% CBSE, New Delhi. AISE (X) CBSE 1990-91 Kendriya Vidyalaya, Dewas Result : 69% CBSE, New Delhi. Software Skills RDBMS SQL Server 7.0 Languages C, C++, Java. Operating System Dos 6.22, Windows 95, Windows NT. CASE Tools ERWin 2.1 Scripting Languages VBScript, JavaScript. Technologies ASP 3.0, Object Technology, COM., ASP .NET Hardware Exposure Pentium PCs and all IBM compatible PCs. Work Experience May 2003 till date Business Analyst Atlogix Software Solutions Pvt. Ltd., Millennium Business Park, Navi Mumbai September 2000 till April 2003 Software Engineer InteleCorp Software (I) Pvt. Ltd. January 2000 till September 2000 Project Trainee InteleCorp Software (I) Pvt. Ltd. Company Profile Atlogix Software Software Solutions Pvt. Ltd. is a Navi Mumbai Based Company, providing a wide array of solutions. These include Web Solutions Outsourcing E-Commerce Applications (with SCM and CRM) Web site Promotion and marketing Application development and maintenance Business analyst Client : Online Sales Group LLC, is the New Jersey, United States based Company. Online Sales Group provides end to end e tailing solutions to their clients. Online Sales Group LLC is venturing in selling certified loose diamonds and diamond jewelry to customers through online website (http://www.caratoasis.com . It’s a B2C portal with all certifications required to process secure transactions online. The portal acts as a showcase with the display of wide ranges from the vendors across the globe. The job role: Feasibility study of the project in terms of profitability Preparing project plan for the project execution Initiating contacts with vendors worldwide (Belgium, United Stated, Israel, India) Presentation of project proposals and business model to vendors around the globe Comparative market study of the existing players and making of pricing analysis keeping profitability in mind Designing the flow of the website and the navigation Preparation of marketing plan Co-ordination with the development team / graphics professionals in building the website http://www.caratoasis.com Business analyst Client : Global-logistic Ltd., is the major fulfillment provider for lifestyle products at St. Maartein, Carrebbians. Working to co-ordinate a huge e-commerce lifestyle project and integration of vendor management, fulfillment, technical development, support (CRM), and Marketing of the products in B2C scenario. This also includes formulation of marketing strategies for long term and short term to generate revenues for the client. The revenue earnings are around US$ 6.5 million per annum. The job role: Vendor management solution integration administration of development, integration and deployment of automation software for fulfillment Defining parameters for CRM utility developed for the customers Formulation of promotional strategy for B2c Sites making investment plans for promotional activities using B2B and B2C channels Heading the team for Search engine Optimization experts for all the B2C sites Computing ROI for CPC and Affiliate network programs and advertising campaigns Heading the team for Online marketing professionals / customer support / voice based support / graphics professionals for the project Projects Telecom Office , Agent & Service Reseller Care System Client Intelecorp International, Boston, United States Team size 04 About system This is a system developed for various offices & MLM agent & service reseller offices of InteleCorp International. This system has various subsystems for telecom service creation & modification, receipt generation & Credit Card charging, service adjustment, trouble ticket, reports & other utilities, and works on access rights definition basis for the client base mainly located at Latin America and Caribbean islands. Software Used VB6, ASP, VBScript, JavaScript, SQL-Server 7.0 Telecom Service Sales & Commission System Client Intelecorp International, Boston, United States Team size 03 About system This system is developed for selling telecom products (calling cards, prepaid services, Trigger Callback,US800 Services). The system comprises of provision for direct selling through website Link2Talk.com (online shopping) and through multilevel marketing ie. Through agents & subagents. The billing for the customers, commissioning for the agents & website affiliates is done on sales thorough client server system on backend. Also the system has an online customer care & agent care system. My role in this project was to design and implement the commissioning subsystem for the agents in multilevel marketing & in development of customer care system Software Used VB 6, SQL -Server 7.0, ASP 3.0, VBScript & JavaScript. Operator Direct Telecom Services System Client OperatorDirect Inc., Boston, United States Team size 04 About the system This system is developed for Operator Direct Inc. The Company implementing a telecom service system at Airports & hospitality institutions keeping their own hardware equipments at the places , providing low cost telecom services, call home services, third party billing etc. The software system developed is to support the telecom services providing call rating, commissioning & customer care for the hospitality agencies. My role is in analysis of customer care system as a team member. Software Used SQL -Server 7.0, ASP 3.0, VBScript & JavaScript. Online Telecom Billing & Customer Care Management System This system comprises of a web based online purchase, customer care (CRM), agent support, web administration along with a client server software running on backend which does real time billing for the service usage. The Online transaction is done through www.intelecorp.com. The system is under development for the parent company InteleCorp International which is a telecom service provider in US with products Prepaid Cards, US800, Callhome Cards, Worldone Services, Trigger Callback etc. My role in project as web team member is development of customer care, agent support & web administration sections of web site. Generation of various kinds of reports on web. Software Used ASP2.0, SQL Server7.0, VBScript, JavaScript. On Line Work Order System This system was InteleCorp HR Department. The system comprised of following : 1> HR Profile: The module includes complete maintenance and report generation system about the employees, trainees and applicants. Daily Reporting system: The module deals with the daily reporting of the tasks done by the employees. Evaluation is done by respective project managers on daily basis. Performance Appraisal Module: This module is a kind of Decision Support system comprising of total performance appraisal done by the HR Manager depending on the reports generated by the s/w system. Project Management Module: This module includes scheduling of projects which in turn contains scheduling the various modules associated with the project and also the number of tasks associated with them. This also deals with the dependencies of various modules associated with a single project. It also keeps track of various resources (human resources) allocated for the project. Software Used ASP(2.0), SQL Server 7.0, VBScript, JavaScript Exposure as a Quality Assurance Administrator for SEPG Worked as a quality assurance administrator for benchmarking the quality of the software systems developed at the company. The software systems include the web based E-Commerce systems and the back ends to track the Financial transactions and web based CRM systems. These systems were benchmarked against the quality standards adopted by the company. Projects undertaken as Quality Assurance Administrator Complete benchmarking of E-Commerce B2C portal http://www.onlinesmoker.com E-commerce portal http://www.link2talk.com and http://www.intelecorp.com for selling telecom services online.. Complete benchmarking of the backend tracking system of http://www.onlinesmoker.com and the web based CRM system to support the front end Portal. Complete benchmarking of the system and process standardization of the web based system to provide CRM and DSS for telecom services to the client based at Caribbean islands (for http://www.intelecorp.com ). Job responsibilities as Quality Assurance Administrator To co-ordinate with the team of developers to assist them to achieve the standards predefined for the developments (process standardization). These standards includes Process standards Coding standards Testing standards Work undertaken as Quality Assurance Administrator Complete benchmarking and standards implantation for front end Portals as well as Web based back ends of the following E-Commerce systems: http://www.onlinesg.com http://www.caratoasis.com http://www.intelecorp.com http://www.atlogix.com http://www.onlinesmoker.com http://www.link2talk.com http://www.esitefactory.com Exposure as a SEO (Search Engine Optimizer) Worked as a SEO (Search Engine Optimizer) for the site owned by company / created for clients. The work includes Laying out Optimization plan identifying the key pages identifying keywords optimizing the site around the keywords submission to major search engines for listing The whole process is a step wise, carefully calculated set of actions which is continuous and recurring in nature. Further refinement in optimization process is required after every major indexing exercise by search engines. Performed extensive SEO functions for: http://www.onlinesg.com http://www.caratoasis.com http://www.intelecorp.com http://www.atlogix.com http://www.onlinesmoker.com http://www.link2talk.com http://www.esitefactory.com Job responsibilities as SEO Headed a team comprising a member each from development as well as designing team to make the site highly optimized. Coordinated with the team members to adjust for the periodic changes required for optimization, without affecting the functionality of the web based systems. Achievements in SEO Achieved top 10 rankings in google for more than 10 keywords which are very highly competitive
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